Strategy Mapping for Learning Organizations: Building Agility into Your Balanced Scorecard

For anyone involved in strategy and performance, Strategy Mapping for Learning Organizations is a detailed guide to developing, rolling out and managing strategy. It incorporates the latest strategic thinking on strategy maps and modern balanced scorecards. Illustrated by examples from both commercial and not for profit organizations, it explains the underlying thinking and techniques that help organizations to manage with greater flexibility and agility. Applying even the basic techniques in this book will move your balanced scorecard from an operational tool, to one of strategy and change. More advanced organizations can use this book to learn from their strategy, become more agile, and so succeed, even amidst uncertainty and change.

About the Author

Phil Jones has helped organizations improve how they manage strategy and performance in the UK, Europe, US and Far East, including organizations in sectors as diverse as Banking, Charities, Manufacturing, Local Government, Utilities, Social Care, Retail, Health, Defence and Professional Services. They have ranged from start-ups to multi-national listed organizations. Phil is a consultant, author and speaker on strategy, performance and behaviour in organisations. He worked for Norton & Kaplan (authors of the original balanced scorecard books) for over four years and now runs his own research based consultancy, Excitant Ltd.