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Today's managers encounter tremendous resistance in getting others to buy-in to change. The ongoing rounds of downsizing and upheaval have taken their toll, leaving a legacy of skepticism. Therefore, managers must not only have ideas, but must be experts at "selling" the correct answers, information, and measurements to address issues of change.
| Author | Gerald I. Kendall |
| ISBN-13 | 9781040182642 |
| Publisher | Taylor & Francis |
| Publication Date | 12/29/1997 |
| Series | The CRC Press Series on Constraints Management |
| Page Count | 352 pages |
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