{"product_id":"comptia-a-plus-guide-it-technical-support-11th-andrews-shelton-pierce","title":"CompTIA A+ Guide to Information Technology Technical Support 11th Edition by Andrews, Shelton \u0026 Pierce (2022)","description":"\u003cp\u003e\u003cstrong\u003eCompTIA A+ Guide to Information Technology Technical Support, 11th Edition\u003c\/strong\u003e by \u003cstrong\u003eJean Andrews, Joy Dark Shelton\u003c\/strong\u003e, and \u003cstrong\u003eNicholas Pierce\u003c\/strong\u003e is the leading textbook for IT support training, combining a step-by-step, highly visual approach with comprehensive coverage of all content tested on the \u003cstrong\u003eCompTIA A+ 220-1101 and 220-1102 certification exams\u003c\/strong\u003e. Published by \u003cstrong\u003eCengage Learning\u003c\/strong\u003e, this bestselling text is the definitive resource for aspiring IT technicians and support professionals.\u003c\/p\u003e\u003cp\u003eThe 11th edition teaches students how to work with users and to install, maintain, troubleshoot, and network computer hardware and software in real-world environments. Each module covers both core and advanced topics with an emphasis on practical application of the most current technology, techniques, and industry standards. Students learn about \u003cstrong\u003ehardware components, operating systems, networking fundamentals, security, Active Directory, scripting basics, virtualization, cloud computing, mobile devices, Windows 10\/11, macOS, and Linux\u003c\/strong\u003e.\u003c\/p\u003e\u003cp\u003eRich learning resources include \u003cstrong\u003edigital lab manuals, live virtual machine labs, simulations, auto-graded quizzes, and interactive activities\u003c\/strong\u003e that provide hands-on preparation for the certification exam and the day-to-day realities of IT support work. The MindTap Course List integration ensures a complete digital learning experience aligned with industry needs.\u003c\/p\u003e\u003cp\u003eThe essential study resource for students preparing for the \u003cstrong\u003eCompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) certification exams\u003c\/strong\u003e and for anyone pursuing entry-level careers in \u003cstrong\u003eIT support, help desk, systems administration, and network technician roles\u003c\/strong\u003e.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eISBN-13:\u003c\/strong\u003e 978-0357674239\u003c\/p\u003e","brand":"Cengage Learning","offers":[{"title":"Default Title","offer_id":55321571229987,"sku":null,"price":21.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/7336\/2211\/files\/Untitleddesign_64e30d27-33dc-4518-9213-7cca53e2d7bf.jpg?v=1783683665","url":"https:\/\/agourabookcellar.com\/products\/comptia-a-plus-guide-it-technical-support-11th-andrews-shelton-pierce","provider":"Agoura Book Cellar","version":"1.0","type":"link"}